Which term refers to the skills or knowledge that lead to superior performance?

The term that refers to the skills or knowledge that lead to superior performance is competency. Competency encompasses not only the knowledge and skills that an individual possesses but also the ability to apply these effectively in a work environment to achieve high levels of performance. It involves a combination of skills, experiences, behaviors, and attitudes that contribute to an individual's capability to perform a specific task or job effectively.

In a professional context, competencies are fundamental because they represent the measurable or observable skills and behaviors that improve performance and productivity. This makes competency essential for identifying individuals who can deliver the desired outcomes in their roles.

Understanding the other options helps clarify why they do not fit as well. Ethics pertains to moral principles that govern an individual's behavior rather than a direct link to performance skills. Training refers to the process of developing skills but does not account for the existing knowledge or ability to perform. Ability often refers more broadly to the capability to do something but lacks the comprehensive implications of knowledge, skills, and application in context that competency encapsulates.